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Shoulder

Frozen Shoulder

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Registered NDIS Provider
SIRA Registered Provider

It didn't start dramatically. An ache in the shoulder for a few weeks, the kind you work around without thinking much about it. Then reaching back for the seatbelt became a problem, and putting on a jacket turned into a two-step manoeuvre. Now the shoulder doesn't just hurt; it won't go where you send it, and it wakes you every time you roll onto that side.

If you've been told it sorts itself out eventually, that's broadly true, and not much of a plan when "eventually" can mean a couple of years. What helps is knowing which stage you're in, because what helps in one stage is what sets you back in another.

What's actually causing it

Your shoulder joint sits inside a sleeve of connective tissue called the joint capsule. Normally it's loose and pliable; it has to be, because your shoulder moves through more range than any other joint in your body.

In frozen shoulder, the capsule becomes thickened and inflamed, and scar tissue forms inside it. The sleeve effectively shrinks and restricts how far the joint can travel 1. That's why the stiffness is so unbudging: this isn't a tight muscle that can be persuaded to let go, it's the container the joint sits in, and it has changed shape. The clinical name for it is adhesive capsulitis.

Often there's no clear cause at all 1. It can follow a shoulder or arm injury, shoulder surgery, open-heart surgery or breast cancer treatment (anything that has kept the arm still for a while), and it turns up more often in the non-dominant arm. You're more likely to develop it if you're over 40, female, or living with diabetes, a thyroid condition, Parkinson's disease or cardiovascular disease 1.

The three stages 1:

StageWhat's dominantWhat you notice
FreezingPainAching even at rest, sharper with movement, and hard to find a comfortable sleeping position
FrozenStiffnessPain starts to improve, but movement is genuinely restricted, turning the arm outwards worst of all
ThawingRecoveryStiffness and pain gradually resolve and range comes back

The stages don't run to a schedule, and each one's length differs from person to person 1. Which stage you're in matters more than how many weeks you've been in it.

Inside the shoulder joint showing the ball and socket wrapped in a thickened, tight joint capsule

Is it actually frozen shoulder?

What separates frozen shoulder from a shoulder that simply hurts is stiffness that limits movement, not pain on its own 1,2. If your shoulder is painful but the range is still there, the Rotator Cuff Tear and Shoulder Impingement pages are worth a read instead.

Diagnosis is made from your history, a physical examination and range of motion testing, and imaging isn't usually needed 1. That's not a shortcut: the pattern of restriction is the diagnosis, and a scan doesn't show it better than a careful assessment does.

How it's diagnosed

The main check is simple. We compare how far you can move the shoulder yourself with how far it goes when we move it for you. In frozen shoulder both are limited, and that pattern is the hallmark of the condition 7. You'll also be asked about recent injuries and your medical history 1.

You don't need a scan to diagnose it. An X-ray may be used to look for other causes of a stiff, painful shoulder, such as arthritis, and an MRI or ultrasound can pick up soft tissue problems like a rotator cuff tear 7. Once frozen shoulder is diagnosed, your doctor may check for conditions linked to it, including diabetes, high blood pressure and high cholesterol 1.

How we treat it

Ask "what's the best treatment" and the answer is that nobody has one 1. What we can do is match what you're doing to the stage you're in, and stay inside the limit the evidence keeps returning to.

The pain rule comes first, in every stage. Government health guidance is explicit that treatment must not increase your level of pain 1. This isn't caution for its own sake. A two-year study comparing intensive passive stretching and manual mobilisation against exercise kept inside pain limits found 89% of the pain-limited group reached normal or near-normal painless function, against 63% of the intensively stretched group 4. More aggressive wasn't better. It was measurably worse.

In the freezing stage, the job is settling pain and protecting the range you still have. Gentle movement rather than forced movement, and working out what's aggravating it: driving is a common one, and minimising it during this phase is specifically advised 1.

In the frozen and thawing stages, mobility work earns its place. Physiotherapy is most useful in these two stages, and the treatments vary depending on which one you're in 1. This is where Manual Therapy fits: hands-on techniques including soft tissue release and trigger point work to improve mobility in the joint 1, always inside the same pain limit.

A home exercise programme is the part with the most evidence behind it. The largest review of frozen shoulder treatments concluded that treatment should be accompanied by a home programme of simple exercises and stretches to maximise the chance of recovery 3. That's what Exercise Prescription & Conditioning is for: a programme that changes as you move through the stages, not the same ten exercises regardless. In the thawing stage it shifts towards loading and strength, because getting range back is only half of it.

Other treatments we may use

Corticosteroid injection: a real option, but not one we provide.

This is the one treatment that clearly outperformed the alternatives. A network meta-analysis of 65 studies and 4,097 participants found only intra-articular corticosteroid was both statistically and clinically superior in the short term, including against physiotherapy, for pain and for function 3. It works best early, within the first twelve months, and combined with a home exercise programme rather than instead of one 3. Injections are given by a GP or specialist, not by physiotherapists (outside our scope of practice). We'd rather tell you it exists than pretend the evidence says something it doesn't.

Ultrasound and electrotherapy.

A 2013 clinical practice guideline supports shortwave diathermy, ultrasound or electrical stimulation combined with mobility and stretching exercises to reduce pain and improve range 5, though it's now over a decade old and hasn't been superseded. A later meta-analysis found ultrasound improved pain only alongside exercise, with uncertain effect on disability or range of motion 6. It's an addition to exercise, never a replacement.

Your recovery path: Reset, Rebuild, Return

The Well Motion Recovery Path™ follows frozen shoulder's own three stages. You move up a phase when the shoulder is ready, not when a month ends.

  • Reset: the freezing stage. Gentle movement, less of whatever aggravates it, and a word with your GP about an injection while you are in the first year 3. Expect pain to lead, and some range to go before things turn. We move you on once night pain is easing and stiffness is the main complaint.
  • Rebuild: the frozen stage, running into thawing. Manual Therapy and a home programme that changes as the range comes back 1,3, all inside your pain limit 4. Expect slow gains, measured over weeks. We move you on when the shoulder does what your daily tasks ask of it.
  • Return: dressing, driving, reaching overhead and sleeping on that side, then work or sport. We check range and strength against your other arm. You leave with a strength programme and a reminder to watch the other shoulder 9.

How long it usually takes. In one series of 83 patients, frozen shoulder lasted 15 months on average (range 4 to 36) in those left untreated 10. That is one surgeon's retrospective review, a guide only. The usual stage lengths are clinical convention, not trial results: freezing 6 weeks to 9 months, frozen 4 to 6 months, thawing 6 months to 2 years 7.

Reducing your risk of it coming back

The exact cause isn't known, so frozen shoulder can't be reliably prevented 1. A few things have been studied, though:

  • Keep the arm moving after surgery or an injury. Frozen shoulder can follow a spell of holding the shoulder still 7. In a randomised trial of 62 people who'd just had a pacemaker fitted, 2 of the 28 given physio and exercise instruction had developed it four months later, against 9 of the 34 who weren't 8.
  • Keep an eye on the other shoulder. It rarely returns in the same shoulder 7. The other side is a different story: of 60 people followed for at least two years after treatment, 22 developed it in the opposite shoulder, more often those with diabetes 9. Early treatment can ease symptoms and shorten the time until it resolves 1.
  • Stay on top of diabetes. A return is more likely if a contributing factor such as diabetes is still present 7, so keep up your regular diabetes check-ups 2.
  • Move it, but don't force it. Keeping the shoulder completely still makes the pain worse. So can making up your own strenuous exercises 2.

When to get it checked properly

Book an assessment rather than waiting it out if:

  • your shoulder is getting stiffer rather than just sorer: that shift is the stage change, and it changes what belongs in your programme
  • the pain is consistently disturbing your sleep 1,2
  • it followed a shoulder or arm injury, surgery, or a period with the arm immobilised 1
  • you have diabetes or a thyroid condition, both recognised risk factors 1
  • it's stopping you driving, working or dressing without help
  • you've been given a stretching programme and the shoulder is more painful since starting it: a reason to change the programme, not to push harder 4

None of that is alarming. Frozen shoulder is painful and slow, but it isn't dangerous, and the pain and stiffness do usually go in the end 2. Getting it assessed mostly buys you the right plan for the stage you're in.

Your first appointment

We start by listening: how it began, what makes it worse, and what it's stopping you from doing. Then we examine the area, explain what we find in plain English, and agree a plan with you. Your first visit is 40 minutes at Engadine and 30 minutes at our other clinics.

We see patients at Engadine, Mount Annan, Narellan and Appin, and at home through our mobile physiotherapy service. If you have private health cover, here's how health fund rebates work for physiotherapy.

FAQs

Will frozen shoulder go away on its own?

Usually, but the timeframe is the part that gets left out. Without treatment it may take one to three years 1, and it's commonly described as taking months or years before pain and stiffness resolve 2. Even with treatment, symptoms often last a long time 1. Surgery isn't usually considered until after six to twelve months of non-surgical pain management 1, which tells you how long the conservative path is expected to run. So "it goes away on its own" is true and misleading at once: treatment is about being more comfortable and functional while it does.

What not to do with a frozen shoulder?

Don't force it through pain. The clearest evidence here: exercise kept inside pain limits produced substantially better two-year outcomes than intensive passive stretching and manual mobilisation 4, and government health guidance is explicit that treatment should not increase your level of pain 1. Minimising driving during the painful freezing stage is also specifically advised 1. If an exercise leaves the shoulder angrier for hours afterwards, that's information, not weakness.

What is the best sleeping position for frozen shoulder?

Neither source behind this page names one, and we won't invent one. What the guidance does advise is supporting the arm: put a pillow under it while you sleep, and use the armrests when you're at a desk 1. Night pain that disturbs sleep is one of the two defining symptoms 2. If it's wrecking your sleep, that's typical. It doesn't mean something has gone wrong.

Is it okay to massage a frozen shoulder?

Yes, as part of supervised treatment. A physiotherapist can use manual release techniques (touch, massage, dry needling or trigger point therapy) to improve mobility in the joint 1. The same qualifier applies: it must not increase your level of pain 1, and deep, forceful work through a painful capsule is exactly what the two-year evidence advises against 4. Firm is fine. Forcing isn't.

Is heat or ice better for frozen shoulder?

The evidence is weak either way, and anyone telling you definitively is going beyond the research. Government health guidance lists icing or warming the painful area as something some people find helpful, without preferring either 1. Use whichever makes it more comfortable, but neither one is the treatment.

More Shoulder conditions

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Rotator Cuff Tear

Weakness or pain lifting the arm out to the side, reaching behind you, or sleeping on that shoulder. Often after a fall, or after years of overhead work.

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SLAP Tear

SLAP stands for Superior Labrum, Anterior to Posterior. The labrum is the rim of cartilage that deepens your shoulder socket. The long head of the biceps tendon attaches to it at the top, and that's where these tears happen

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Biceps Tendon Rupture

A rupture at the shoulder usually follows tendon wear that's been building for a while. Uncommonly, a severely worn tendon gives way altogether

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Biceps Tendinopathy

Biceps tendinopathy is thickening and irritation of the biceps tendon at the front of the shoulder. It often starts without any known injury.

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Shoulder Dislocation

A dislocated shoulder is the ball at the top of your upper arm bone coming out of its shallow socket. Most often it comes out the front.

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AC Joint Sprain

Your AC joint is where the far end of your collarbone meets the top of your shoulder blade. A sprain means the ligaments holding that joint together have been stretched or torn.

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If your shoulder has gone from sore to genuinely stuck, the useful question isn't how long it will last; it's which stage you're in and what belongs in your programme right now.

Book an assessment, or browse the rest of the Shoulder section of our Injury Finder.

Book an Assessment
Ahmed Elsayed, Principal Physiotherapist
Reviewed by Ahmed Elsayed Principal Physiotherapist at Well Motion

References

  1. Frozen shoulder. healthdirect (Australian Government). Last reviewed July 2024. https://www.healthdirect.gov.au/frozen-shoulder
  2. Frozen shoulder. NHS. https://www.nhs.uk/conditions/frozen-shoulder/
  3. Challoumas D, Biddle M, McLean M, Millar NL. Comparison of treatments for frozen shoulder: a systematic review and meta-analysis. JAMA Network Open, 2020;3(12):e2029581. doi:10.1001/jamanetworkopen.2020.29581. https://pubmed.ncbi.nlm.nih.gov/33326025/
  4. Diercks RL, Stevens M. Gentle thawing of the frozen shoulder: a prospective study of supervised neglect versus intensive physical therapy in seventy-seven patients with frozen shoulder syndrome followed up for two years. Journal of Shoulder and Elbow Surgery, 2004;13(5):499-502. doi:10.1016/j.jse.2004.03.002. https://pubmed.ncbi.nlm.nih.gov/15383804/
  5. Kelley MJ, Shaffer MA, Kuhn JE, et al. Shoulder pain and mobility deficits: adhesive capsulitis. Clinical practice guideline, Orthopaedic Section, American Physical Therapy Association. Journal of Orthopaedic & Sports Physical Therapy, 2013;43(5):A1-31. doi:10.2519/jospt.2013.0302. https://pubmed.ncbi.nlm.nih.gov/23636125/
  6. Ultrasound deep heat therapy for musculoskeletal pain: systematic review and meta-analysis. International Journal of Environmental Research and Public Health, 2022;19(3):1859. doi:10.3390/ijerph19031859. https://pubmed.ncbi.nlm.nih.gov/35162881/
  7. American Academy of Orthopaedic Surgeons. Frozen Shoulder. OrthoInfo. https://www.orthoinfo.org/diseases--conditions/frozen-shoulder/
  8. Jorat MV, Namayandeh SM, Mehdipour Namdar Z, Aslani A. Prevention of adhesive capsulitis following pacemaker implantation: A randomized controlled study. Pacing and Clinical Electrophysiology, 2020;43(9):1000-1003. PMID 32602557. https://doi.org/10.1111/pace.13999
  9. Lamplot JD, Lillegraven O, Brophy RH. Outcomes From Conservative Treatment of Shoulder Idiopathic Adhesive Capsulitis and Factors Associated With Developing Contralateral Disease. Orthopaedic Journal of Sports Medicine, 2018;6(7):2325967118785169. PMID 30023406. https://doi.org/10.1177/2325967118785169
  10. Vastamäki H, Kettunen J, Vastamäki M. The natural history of idiopathic frozen shoulder: a 2- to 27-year followup study. Clinical Orthopaedics and Related Research, 2012;470(4):1133-1143. doi:10.1007/s11999-011-2176-4. PMID 22090356. https://pubmed.ncbi.nlm.nih.gov/22090356/